Frequently Asked Questions
Everything you need to know about shopping with GMBK
What are your standard shipping times?
We typically process orders within 1-2 business days. Depending on your location, standard shipping usually takes between 3 to 7 business days to arrive.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition to qualify for a full refund.
How can I track my order?
Once your order has shipped, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery.
Which payment methods do you accept?
GMBK accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
Do you offer international shipping?
Currently, we ship to most countries worldwide. Please note that international orders may be subject to local customs duties and taxes upon arrival.
Are your products covered by a warranty?
Yes, many of our products come with a manufacturer's warranty. Please refer to the specific product description page for details regarding individual item coverage.